Luna Band

Is the Luna Band suitable for exercise and physical activity?
Yes. The Luna Band is purpose-built for movement. It automatically detects intense workouts including running, strength training, boxing, and HYROX and delivers real-time feedback throughout each session. Key metrics tracked include VO₂ Max, Training Load, Training Effect, heart rate zones, and Recovery Time.

How accurate is the Luna Band in health tracking?
The Luna Band is powered by LifeOS the same intelligence engine that drives the Luna Ring. It continuously reads your body's signals and translates them into a personalised daily plan. Accuracy improves with consistent wear: the more data LifeOS collects, the more precise and relevant your insights become. For best results, wear the Band 24/7. Most wearables including Polar, track individual metrics in isolation: heart rate, HRV, VO₂ Max, Nightly Recharge. Each tells part of the story. What makes the Luna Band different is that all of these signals feed into a single shared intelligence layer. Training informs recovery. Sleep informs readiness. Every insight compounds into one clear picture not a collection of dashboards, but a daily plan built around how your body is actually doing right now.

How does the Luna Band track sleep quality?
The Luna Band shares the same LifeOS intelligence layer as the Luna Ring. Both devices work together seamlessly within the same app. For the most precise and dedicated sleep tracking, the Luna Ring remains the recommended device, as it is optimized for overnight passive monitoring.

Does the Luna Band need to be worn in a specific orientation?
No. The Luna Band can be worn on the wrist or on the upper arm or bicep, on either your left or right hand. Accurate biometric data is delivered regardless of position wear it wherever it feels most comfortable.

Can the Luna Band track menstrual cycles and fertility?
Cycle tracking is part of the LifeOS micro-app ecosystem. Comprehensive details on this feature will be confirmed and communicated prior to launch.

Does the Luna Band provide vibration alerts?
Yes. The Luna Band is equipped with haptic vibration, used to deliver alerts, nudges, and alarms at the right moment providing timely guidance without overwhelming notifications.

What is the operating temperature range of the Luna Band?
The Luna Band is designed to operate comfortably within the normal range of human body temperatures and is rated for use between 0°C and 50°C, making it suitable for everyday wear and a wide range of physical activities .

How long does it take to charge the Luna Band?
A full charge takes approximately 60 minutes using the magnetic charger included in the box.

How long does a single charge last on the Luna Band?
A single charge lasts up to 10 days, giving you over a week of continuous tracking without needing to reach for the charger.

Can I sync the Luna Band with other health apps?
Yes. The Luna Band integrates with Apple Health, enabling your health data to flow seamlessly across compatible apps on your device. This gives LifeOS a broader, more complete picture of your health to inform your personalised daily plan.

What app should I use with the Luna Band?
The Luna Band works with the Luna app " Luna ring and band - LIfeos AI", available on both iOS and Android.

Does the Luna Band app require a subscription?
No. The Luna app and LifeOS platform are completely free for all users.

Can I use multiple Luna Bands at the same time?
The Luna app supports one active connected device at a time. You are not able to run two Bands simultaneously. However, you can switch freely between the Luna Band and Luna Ring within the app wear whichever device best suits your current activity.

How should I decide between the Luna Ring or Luna Band?
It comes down to your lifestyle and what you want to prioritise. If sleep, recovery, and overnight health tracking are most important to you, the Luna Ring is the ideal choice it sits discreetly on your finger and passively monitors your body through the night. If you are active during the day and want real-time guidance during workouts, movement, and peak performance moments, the Luna Band is the better fit worn on the wrist or upper arm, it reads your body throughout the day and delivers haptic nudges in real time. For the most complete picture of your health, the Ring and Band work best together the Ring covers your night, the Band covers your day, both powered by the same LifeOS intelligence.

Is the Luna Band safe for daily wear?

Yes. The Luna Band is safe for continuous, daily wear. It is constructed from medical-grade, hypoallergenic materials designed for 24/7 comfort — whether you are exercising, sleeping, or going about your everyday routine.

Is the Luna Band a certified medical device?
No. The Luna Band is not classified as a medical device. It is a consumer health
tracking wearable designed to provide wellness insights, including heart rate,
sleep stages, strain, and activity levels. For any medical diagnosis or health-related decision, please consult a qualified healthcare professional.

Can I wear the Luna Band on a tattooed wrist or arm?
Yes. The Luna Band's advanced photoplethysmography (PPG) sensors are calibrated to accommodate minor variations in skin pigmentation, including tattooed skin, while maintaining accurate biometric readings.

Are there any age or health restrictions for using the Luna Band?

The Luna Band is intended for adult users aged 18 and above. Use by young children is not recommended. Individuals with pre-existing medical conditions are
advised to consult a qualified healthcare professional prior to use. Minors
under the age of 18 may use the device with the explicit consent and supervision of a parent or legal guardian.

Can I wear the Luna Band if I have a pacemaker or ICD?

The Luna Band emits only low-power Bluetooth signals, which are generally
considered safe for most users. However, if you have a pacemaker or an
implantable cardioverter-defibrillator (ICD), we strongly recommend consulting
your healthcare provider before wearing any Bluetooth-enabled device.

Does the Luna Band emit harmful radiation?

No. The Luna Band does not emit harmful radiation. It operates on Bluetooth Low
Energy (BLE), a technology that complies with international safety standards
and poses no known health risks.

Is the Luna Band protected from Electrostatic Discharge (ESD)?
Yes. The Luna Band is engineered with electrostatic discharge (ESD)-safe materials
and protective internal layers, ensuring user safety and compliance with
international electronics durability and safety standards.

Can I wear the Luna Band during flights and through airport security?
Yes. The Luna Band can be worn during flights and through standard airport security
scanners. As a wearable fitness tracker, it functions similarly to a smartwatch
or fitness band and typically does not require removal during the screening
process.


Does the Luna Band
work in offline or airplane mode?
A dedicated airplane mode is not yet available; however, the Luna Band will
continue to track biometric data offline provided it has sufficient charge. All
data is stored locally on the device and synced automatically once Bluetooth is
re-enabled.

Is my health data
private and secure with the Luna Band?Yes.The Luna Band protects your data through end-to-end encryption. Your personal health information is stored securely and is never shared with third parties without your explicit consent, in full accordance with applicable global data protection standards.

Can I change my Luna Band colour after it has been dispatched?
No. Luna Bands are custom-built to order. Once your Band has been dispatched, we
are unable to accommodate colour changes. Please choose your preferred colour carefully when submitting your order preferences.

What is the average shipping time for the Luna Band?
The Luna Band is shipped directly to you . Delivery typically takes 3–5 business
days, depending on your location.

Can I update my order details after purchase?
Order details can be updated within 3–4 hours of placing your order. Once your
package has entered the fulfilment or shipping process, changes may no longer
be possible. Please contact support@lunazone.com as soon as possible if an update is required.

Which shipping carriers do you use for Luna Band delivery?
We partner with trusted carriers including FedEx, DHL, BlueDart, UPS and reliable
regional carriers to ensure your Luna Band is delivered safely and efficiently.

How do I track my Luna Band shipment?
A tracking link will be sent to your registered email address as soon as your
order has been dispatched. You can use this link to monitor the status of your
delivery at every stage.

Do you ship Luna Bands internationally?
Yes. We ship to most countries worldwide. Please note that due to logistical and
regulatory limitations, we are currently unable to fulfil orders to certain
conflict-affected regions. For specific delivery eligibility queries, please
contact our support team at support@lunazone.com.

Can my Luna Band be shipped to a different address than my billing address?
Yes. If you require your Band to be shipped to an address different from your billing address, please notify our support team in advance at support@lunazone.com so we can update your order accordingly.

What is LifeOS?
LifeOS is your body's intelligence engine. It continuously processes your health
signals from sleep and recovery to strain and activity and translates them into
a clear, actionable plan for your day.

What features does LifeOS include, and is there a separate subscription?
LifeOS is a growing ecosystem of health micro-apps built into the Luna platform. It
includes a unified view of all your health data, voice-led journaling, and
AI-powered insights tailored to your body. LifeOS is free for all Luna users.

Will LifeOS support personalised nutrition plans or dietary intolerances?
Yes. Personalised nutrition guidance including support for dietary intolerances is part of the LifeOS product roadmap and will be introduced in a future update.