We respect your privacy. Depending on your location, you may have specific rights regarding your personal information under applicable local privacy laws. Please use the options below to submit a request. We will review and respond in accordance with the laws applicable to your region.

How we process your request When you submit a request through this page, our compliance provider (Consentmo) processes your email address and technical information (such as IP address) only to verify and fulfill your request, prevent misuse, and keep records of compliance. For more details, see Consentmo's Data Processing Policy.

Security note: To protect your privacy, we may need to verify your identity before fulfilling certain requests.

Access or download my data

You can request a copy of the personal information we hold about you, including account details and order history. Where available, we will provide this data in a commonly used electronic format.

Response time: We will respond in accordance with the time frames set by the laws applicable to your region.

Correct my information

If you believe the personal information we hold about you is inaccurate or incomplete, you can request a correction.

Delete my data

You can request deletion of your personal information associated with our store.

⚠ Important: We may retain certain information where required by law or for legitimate purposes (for example, tax records, security, fraud prevention, or transaction records).

Your privacy choice

Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.

Other requests & questions

If you would like to submit another type of request (such as an objection to processing or specific consent questions), please contact us so we can assist you.

Email: support@lunazone.com

Contact information

For questions about your privacy rights or this page, please contact:

Email: support@lunazone.com

Address:

Complaints

If you believe we have not adequately addressed your concerns, you may have the right to lodge a complaint with your local data protection authority.