One can find the general terms and conditions on which we provide all our products and services. Thank you for choosing our service based on these terms.

TERMS OF USE

This website, located at www.lunazone.com or any of our affiliated sites including mobile and/or Internet applications or "apps" (collectively, the "Site"), is provided by Nexxbase Innovations Pvt. Ltd. ("we," "our," or "us") to the person accessing this Site ("you," "your")

Introduction

About Us: www.lunazone.com is operated by Nexxbase Innovations Pvt. Ltd., a company registered in India (Our registered office: T-15/6 BASEMENT, DLF PHASE-3, Gurgaon, Haryana- 122001).

Terms of Use: These terms and conditions govern your use of this website. We may update them from time to time, so please check back regularly. By using our website, you agree to these terms.
Changes to the Website: We reserve the right to change, update, or remove any part of the website, including content, information, or products, without prior notice.
Information and Materials: We strive to provide accurate information on our website, but it's used at your own risk. We make no guarantees about its suitability for your specific needs.

Our Services

www.lunazone.com offer customers smart electronic. Upon placing an order, lunazone.com shall ship the product to you and be entitle to its payment for the service.

Third Party Websites

We are active on third-party sites such as Facebook, Twitter, and LinkedIn. We use these platforms to share information and updates. Please be aware that these are external sites and we are not responsible for their content or privacy practices. We recommend you review their terms and conditions.

For content on our website, we strive to provide accurate information, but errors may occur. We make no warranties about the completeness or accuracy of the content.

Privacy

We take your privacy seriously and are committed to protecting your personal information. We use it for specific purposes that benefit you and improve our services. Here's how:

Internal Operations: We use your information to maintain internal records and improve our products and services.
Communication: With your consent, we may contact you about new offerings or information relevant to your interests through email or phone (depending on your preferences). You can opt out of these communications at any time.
Security: We have implemented security measures to safeguard your information.

Product Accuracy

The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Product Pricing

We strive to ensure all prices on our website are accurate. However, errors may occasionally occur. In such cases, we'll promptly notify you before processing your order and offer you the following options:

Cancel the order: We'll happily cancel your order and provide a full refund if payment has already been made.
Proceed with the order: If the price difference is acceptable, you can confirm the order at the corrected price.

We reserve the right to adjust prices without prior notice. However, price changes won't affect orders already confirmed and dispatched. The price of each item includes applicable GST taxes, which we are responsible for as a seller.

Payment

We carry out a standard pre-authorization check on your payment card to check the availability of sufficient funds in order to complete the transaction process. After this pre-authorization check the amount will be debited from your account to complete your order. Before shipping or delivery we may confirm your order on phone or via e-mail to provide you with a safe online shopping.

Delivery

While placing an order you will be given various options for delivery and this will vary depending on the area from where you want to place an order. After placing an order you will receive an e-mail conformation describing the details of your order and also the estimated time. Generally the maximum estimated delivery time is 7-10 business days. At times the delivery to its destination may take longer than the estimated time due to unforeseen circumstances for which the management will not be responsible. However, we will reach you by an e-mail or SMS.

Sale in India Only

Products on this website are solely for the purpose of sale in India. Those who access the site from other countries other than India, Nexxbase Innovations Pvt. Ltd. is not responsible for the delivery or refund of the products.

Returns Replacement

If you change your mind about any items purchased you can return them to us. For more information on Returns and Replacement, please refer to our Return Policy.

Intellectual Property Rights

All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.

Law and Jurisdiction

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.

Indemnification

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

Violation & Termination

You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.